Ruby Anna

Dela Cruz

Dedicated & Detailed

oriented General Virtual Assistant/Personal Assistant/Administrative Assistant/Accounting

Assistant

Your heartful servant

57101536_2480633498626914_46344960743403

About Me

Hi I'm Ruby,the search is over and i'm the missing piece of growing your company.
I'm a Management graduate from country of Philippines, 32 years of age.Professional, one of the bread winner and mid child of my family. I am very dedicated person,business minded,goal oriented,GOD fearing,family oriented,trustworthy,rock star,eager to grab new learning and new knowledge.

I'm a DEDICATED SERVANT'S HEART GENERAL VA. I'm one of world class and knowledge in WEB DEVELOPMENT, OFF-ON PAGE SEO,GOOGLE ADWORDS, AMAZON FBA, EBAY LISTER, SOCIAL MEDIA ADMIN, GENERAL VA who can help you grow your business, give and taking back your time management, improve your sales and productivity and give extra earnings. I am determined and dedicate myself to bring my expertise in your business. I can give my initiative and dedication. I can help you achieve the needs of the company and also help me in my freelancing career. I am always hungry for knowledge and ideas, as long as it could help me to learn and to succeed.
My goal is to provide good service and 100% satisfaction that exceeds expectation of my clients. Now, I'm ready and let me do the job.

Work Experience and Professional Summary

2013 - Today

8 years working experience with different private company as Management Trainee,

Store Supervisor,Office staff,Administrative Staff, Customer Service/Hotline Mgt. Specialist, Sales Support/Sales admin, Document Controller/Senior Administrative, Accounting Assistant, Timekeeping/Payroll Staff, Officer in Charge, Billing Specialist

Excellent in Customer Service and written communication skills. Excellent and knowledge in:

Social Media Management – Twitter, Facebook, Instagram, Linkedin, Youtube, Twitter Project Management Tools

Human Resource Information System – data entry, timekeeping, payroll Email Management – MS Outlook, Yahoo mail, Gmail Calendar Scheduling – Google Calendar

Data Entry Applications – Google sheets, Google docs, MS word, MS excel, Peachtree SAP System Application Products - Data entry, payment, inventory Telephone Application – Google hangouts, Whats app, We chat, Skype

Filing Management – Google drive, Google Sheets

Sales and Marketing – E commerce, Internet Marketing, Amazon, and Shopify.

The Credit Agents - October 2020 - March 2021

Job Position: General Virtual Asst. / : Billing Assistant / Expertise in Accounts Receivables, Billing, and Invoicing / Virtual Assistant / Customer Service/ Email Management

ILY Inc. - August 2019- November 2019

Ivy Entertainment/Hubient

March 2019- November 2019

Job Position: General Virtual Asst. / Personal Asst., Administrative Support, Recruitment, SMM, Graphic Design, Personal assistant services, Scheduling, Website Development,, Email support and management, Project Management, Appointment Setting

Ayala Land International - Real Estate (Part Time) - January 2018-December 2018

Job Position: Real Estate General Virtual Assistant, Customer Service, Chat Support, Phone calls, Sales & Marketing, Email Management and Support, Data Entry, Lead generation, Web research, Appointment setting

Fab on Go - E commerce - (Partime)

Rich Queens (Part Time) -January 2019- March 2019

Job Position: General Virtual Assistant, Administrative support, Data Entry, Social Media Admin management, Landing Pages, E commerce, Product listing

LICA MGT. INC.( Real Estate / Construction)

December 02, 2015 – July 10,2019

Job Position: Senior Administrative Officer/Officer in Charge/Accounting Staff/Document Controller/Timekeeping/Payroll/Billing Specialist/Human Resource Assistant

Achievements: Achieve the monthly quota, deliver reports on time, conduct general assembly for the newly hire employees, Financial Statement monthly reports. Awarded as one of the Best Employee.

Responsible attending customer concerns in building maintenance
Consolidation of Job Order request and monitoring
Email Marketing and Email handling, Customer service, Handling calls and customer concerns
Organizational Task, Transaction coordinator
Assist Human Resource Department for the Timekeeping and Payroll Concerns
Documentation Controller
Producing Financial Reports and achieve monthly quota, Invoicing, Bank transaction and recociliation
Analyzing Data
Responsible for Billing and other Financial Statement of the Facilities and Building Maintenance Dept.
Assign and schedule of manpower services
Project Management